Call Us +27 (10) 023 3575

STANDARDS OF PERFORMANCE AND BEHAVIOUR AT WORK – LESSON 8

Conduct

Our employees contribute to the success of our organisation and that of our Clients. Akata fully endorses that all employees are not deprived of their basic human rights.

We believe that you have an obligation to the Business, our clients, and to yourself to observe high standards of integrity and fair dealing. Unlawful and unethical business practices undermine trust, both within the company and with our clients.

The Akata sets out the values which are the framework for how we expect you to conduct yourself when dealing with other employees, clients, and suppliers. This does not replace any applicable legislation and if any part of it is in conflict, the legislation takes precedence. To REACH the Akata values, you are expected to:

  • Act and maintain a high standard of integrity and professionalism
  • Be responsible and scrupulous in the proper use of Company information, funds, equipment, and facilities
  • Be considerate and respectful of the environment and others
  • Exercise fairness, equality, courtesy, consideration, and sensitivity in dealing with other employees, clients, and suppliers
  • Avoid apparent conflict of interests, promptly to an Akata senior manager, any interest which constitutes a conflict of interest
  • Promote the interests of the Akata
  • Perform duties with skill, honesty, care, and diligence
  • Abide by policies, procedures, and lawful directions that relate to your employment with the Akata and/or our Clients
  • Avoid the perception that any business transaction may be influenced by offering or accepting gifts
  • Any employee, who in good faith, raises a complaint or discloses an alleged breach of the Code, whilst following correct reporting procedures, will not be disadvantaged or prejudiced. All reports will be dealt with in a timely and confidential manner.

We expect co-operation from all of our employees in relation to the various behaviours and standards set out below.

Appearance

Akata does not seek to inhibit individual choice in relation to your appearance. However, you are expected to dress appropriately at all times in relation to your role and to ensure that your personal hygiene and grooming are properly attended to prior to presenting yourself at work. This is to enable all people to project a professional image that is in keeping with our reputation and with the needs of our clients and customers to trust us. Because our industry entails office and site work, the dress code will be guided by business needs and the requirements of the work you are assigned.

If your work brings you into contact with the general public then you must remove all visible piercings with the exception of a single set of earrings( or one single earring ), are you must ensure your dress and grooming standards reflect the values of your employer.

If you have any queries about what is appropriate, these should be directed to your manager.

Office Employees

Office employees are expected to dress business casual during work hours. All office employees will be issued with Akata branded attire. It is requested that preference be made in wearing this attire on days where interactions with clients and/or suppliers is anticipated. You are expected to wear Akata attire on Fridays. When entering the workshop/ site office you will be required to wear the appropriate Personal Protective Equipment (PPE).

Workshop / Site and Mining Employees/ Drivers  

All employees that work at sites and/ or workshops operated and /or owned by Akata will be issued with Akata branded overalls, hard hats, safety vests, jackets, t-shirts, caps, beanies etc as appropriate. This attire will be issued annually and the quantities of each item will be determined by management and operational needs. You are required at all times to ensure that these items are in good condition, clean and functional. Any additional and/ or replacement items will be for your cost unless management agrees otherwise.

Employees based on sites operated and/ or owned by the client may be expected to wear client appropriate attire and will be issued with this as required. However, Akata will issue branded items where necessary and appropriate. At all times it is your responsibility to ensure that you have the correct PPE, which includes steel-capped boots if it does not form part of your work attire. This is a safety requirement.

General 

For safety reasons it is suggested that you do not wear loose jewellery such as chains, bracelets, wristwatches etc when working on-site, in workshops and when operating any machinery.

Prohibited Clothing

You should not wear ripped clothing of any sort, low cut clothing, shorts or tracksuits. In addition, highly branded clothing and t-shirts bearing slogans is not permitted, in particular, competitor and Supplier Company branded clothing is not acceptable.

Work Areas

As many employees work in an open plan area, it is important that your workstation and/ or desk remains clean and tidy and free of boxes, papers and magazines. Our expectation is that your workstation will be cleared and tidied at the end of every day. Any items that require storage should be put away, hard copy paper files should be kept to a minimum, with soft copies of files stored on the relevant shared drive electronically. Laptops should not be left on desks overnight unless you have your own lockable office.

Security

Entry to the Akata premises during and/or outside of normal business hours is site-specific and will be communicated during your induction process. All appropriate access/security cards and/or keys will be handed to you at this time and you will be required to sign for this. It is the responsibility of every Akata employee to ensure that this key/access pass is kept in safe custody. It must be returned on demand.

If building access devices are lost or misplaced, you must notify your manager immediately so that they can be cancelled.

If you have been issued with a company laptop, other electronic devices or equipment you are expected to accept full responsibility for their safekeeping at all times. Should you be found to be negligent in this regard, disciplinary action may be taken together with efforts to recover the cost from you.

Personal Property 

Any personal property such as jewellery, cash, credit cards, clothes, cars, motorbikes or bicycles etc. left on Akata premises is done so entirely at your own risk. You are strongly advised not to leave any valuables unattended, either on our premises, our vehicles or in your own vehicle. The Akata does not accept liability for loss or damage to any personal property whatsoever. Personal property is not covered by Company insurance.

Kitchen and Bathrooms

Please keep the kitchen and bathroom areas clean at all times, cleaning up after use. You should be mindful that these are public areas and you should be respectful to others by always cleaning up after yourself. If you use dishes then wash them immediately after use. While the Group does have cleaning staff, their main function is not to tidy up after employees.

If there are any issues with these facilities you should notify your Manager immediately.

Meeting Rooms

If you need to book or use a meeting room please ensure that you book through the person responsible for administrative functions. Please tidy up after meetings, take away your dirty cups, files papers etc. Place chairs back in position and clean all work away. Please ensure that you make the arrangement timeously to avoid any inconvenience to yourself or others.

Printing

Save costs on printing wherever possible by printing on both sides of the paper. Please pick up all printed matter off the printer and ensure that the printer is stocked with paper at all times. Colour printing should be kept to a minimum.

Where possible, rather than printing a document for discussion in meetings, use the visual aids available in the meeting/ presentation rooms and display documents for discussion electronically.

Waste Bins

Most individuals will have these under their desks. These bins should be used for any items which are not recyclable eg; plastics, metal, a pen, food scraps etc. Please use your discretion and be mindful of disposing of food scraps in the office. Liquids should not be poured/or placed into bins.

Security Disposal / Shredders

Paperwork with any sensitive or confidential Akata information needs to be disposed of by either being shredded or incinerated in a safe manner in the designated area. The administration/ office manager will advise on the storage of such documentation and scheduling for disposal. Documents to be correctly disposed of include but are not limited to:

  • Company Information
  • Client information
  • Forms
  • Terms and conditions
  • Policies
  • Drawings, plans and layouts
  • Financial documentation (Cost sheets, budgets, quotations etc)

The Noise Factor

Try to avoid shouting at each other across the office or on-site at a client and respect people’s busy periods or meeting times. Or if someone is engrossed in something at their computer or there are more than two people meeting with someone, it usually means they are busy. Try to talk quietly when you are on the telephone and respect others around you.

Telephones and Correspondence

The personal use of Company telephones / mobile phones or postal facilities should be kept to a minimum. Should it be found that this privilege is being abused your department head will take action as deemed appropriate.

Smoking and Other Substances at Work

The legislation now exists which makes it illegal to smoke in enclosed public spaces. Smoking is therefore strictly prohibited in all Akata buildings (including entrance and exits) and company vehicles.

Outside areas have been identified for those who wish to smoke during their break-time. Should you wish to avail yourself of these facilities, please speak to your manager.

Bringing alcohol or any unlawful drugs to the workplace, and/ or imbibing them there is strictly prohibited both during work time or during a period prior to work where the effects carry over to the workplace. Any such instances will be dealt with under the disciplinary procedure and may lead to your summary dismissal.

Confidentiality

It is a condition of your employment that you have a duty of confidentiality with regard to Akata. As part of your contract of employment, you will be required to sign a confidentiality agreement and to familiarise yourself with its contents. In addition, you will be required to familiarise yourself with the Intellectual Property Policy which will be binding on you as an employee of Akata.

During the course of your employment, you may find yourself in possession of sensitive information, the disclosure of which could be construed as a breach of confidentiality. It is a condition of your employment that you have a duty of confidentiality to the Company, and you must not discuss any Company sensitive or confidential matter whatsoever with any outside organisation including the media.

Any such breach of confidentiality would be deemed as gross misconduct except as otherwise provided or as permitted by any current legislation and could lead to your dismissal.