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An Accident Book is available from your manager and it is the responsibility of each individual employee to report and record any accident involving personal injury. Any accident or near-miss occurrence (i.e. no one was injured but the incident had the potential to injure or kill) at work should be reported immediately to your line manager.

All employees who are absent from work following an accident must complete a self-certification form, which clearly states the nature and cause of the injury.

For any employee who suffers an injury at work that results in them being away from work, or unable to do their normal work, for three days or more (including weekends, rest days, or holidays) it is important that your manager is informed, as well as the Health and Safety Officer. The relevant workman’s compensation forms must be completed and submitted to ensure timeous processing. You are not expected to complete these forms themselves and the process will be discussed in detail during your induction.


The Company believes that the best practice is to ensure all staff has access to a trained First Aider or Appointed Person (someone who can take charges in the event of an accident). Details of these trained staff will be displayed on your local notice board or from your manager and you should familiarise yourself with names and contact details.


Employees should follow these steps to help prevent fires:

  • Before you use any electrical appliances carry out a quick check to make sure that the cables, plugs, etc are not damaged.
  • Do not use any electrical equipment that shows signs of damage, even if you think it is only minor.
  • Report any faults you find to your line manager and find an alternative appliance.
  • Ensure that you place your rubbish in the proper waste bins. Do not overfill the bins, and ensure that your waste bin is accessible to the cleaners at the end of each day.

Action to take when the fire alarm goes off:

  • Immediately stop what you are doing and walk (do not run) to the nearest available safe fire exit. If your nearest exit/ route is obstructed, choose another route. Make sure that you are aware of the fire exits and routes in your area.
  • Follow the instructions of your designated Fire Warden.
  • Direction signs should indicate the route to your fire exit. These comprise a white arrow on a green background sometimes accompanied by the words ‘FIRE EXIT’ and also a pictogram of a running man. The arrows indicate the direction of the nearest fire exit.
  • Do not use a lift to leave the building-always to use designated stairs.
  • Make your way to the appropriate assembly point.
  • Once you are at the assembly point you should report to the Fire Warden, so that they can account for the people in their designated area.
  • Do not leave the designated assembly point, or attempt to re-enter the building, until you have been instructed to do so by the Fire Warden.

Action to take if you discover a fire:

  • RAISE THE ALARM! This can be achieved by breaking the glass on the call points or by shouting the instruction “Fire-call the department”.
  • Raise the alarm even if your building is fitted with an automatic fire alarm system, which has not yet been activated, you must not wait for it to do so of its own accord. The alarm must be raised for every occurrence of a fire, no matter how small it appears to be. This will ensure that people in the building have adequate notice to evacuate should it begin to spread quickly. In addition, modern furnishings may allow the fire to develop unnoticed, so time is of the essence if everyone is to get out safely.
  • Call the fire department at the earliest available, and safe, opportunity, and do not attempt to tackle the fire unless you have been appropriately trained and can safely do so e.g. a small fire in a wastepaper basket. Unless you have been trained you could be putting yourself or somebody else at risk.